Find the best plan for your practice.

Frequently Asked Questions

How do the plans work?

Each FACETEC account comes with a license for one injector + one administrator account. Plans are billed monthly ($99/month) or annually ($1,029/year) on their renewal date. Additional injectors licenses are available for an additional $25 per month. All plans are in Canadian dollars and are subject to applicable taxes. All funds are non-transferable and non refundable. 

What is your cancellation policy?

You can cancel your subscription at any time with one month notice. Simply contact us to begin the account closing process. Once the process is complete, your account will be closed and you will no longer be billed.

What training & resources are available?

Under our “Resource Centre”, you can find videos on how to use each feature. Should you or your office require additional support, simply Contact Us and we would be happy to further assist you.

Can I pause my account?

FACETEC provides software as a service, which includes storing your patient data. Unfortunately we are unable to keep an account open without having an active subscription. 

I'm just getting started with injecting. When should I open a FACETEC account?

We recommend opening up a FACETEC account prior to seeing your first injectable patient. As soon as your account is open, you can begin scheduling and registering patients in the system.

Do you offer a free trial?

Unfortunately we do not offer a free trial, however please contact us to request a demo and take a tour of FACETEC. 

Still have questions?

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